What It Does
The IT Impact™ system provides easy-to-use online tools for collecting, storing, and analyzing relevant data about IT changes. It gives you clear current and historical data to enhance accountability. The system also alerts your IT staff when changes will impact other areas of your IT infrastructure, avoiding the costly "ripple effects" of unexpected downtime.
IT Impact boosts efficiencies for:
- Change Management – allows you to monitor and record high-impact changes to all components, view calendars of past and future changes, and manage each change, from request through completion
- Configuration Management – allows you to track configurations of all hardware and software components at the foundation of your IT services, and enter, view, and edit important data about components and their relationships and dependencies
- Customization – allows you to customize your IT Impact web-based interface, and grant appropriate system permissions for each group of users
Request More Information
We'd be happy to discuss how the IT Impact system can enhance your IT operations.
Request information here or call us at 503.973.5200.